To be eligible for a return, your item must be in the same condition as the item you received, unworn or unused, labeled, and in its original packaging. You will also need a receipt or proof of purchase. To initiate a return, you can contact us. If your return is accepted, we will send you the return address, along with instructions on how and where to send the package. Items sent back to us without prior request for return will not be accepted. 

 

Damage and Problems Please check your order upon receipt, if the item is defective, damaged or received the wrong item, please contact us immediately so we can assess the problem and correct it. 

Exceptions/Non-Returnable Items Certain types of items cannot be returned, such as perishable items (such as food, flowers, or plants), customized items (such as special order or personalized items), and personal care items (such as beauty products). Neither do we Accept returns for hazardous materials, flammable liquids or gases. If you have any questions or concerns about a specific item, please contact us. Unfortunately, we do not accept returns of specials or gift cards. 
 

Exchange The fastest way to make sure you get what you want is to return the item you have, and once the return is accepted, buy the new item separately. 

Refunds We will notify you upon receipt and inspection of your return and let you know if a refund has been approved. If approved, you will be automatically refunded to your original payment method. Keep in mind that it may also take some time for your bank or credit card company to process and issue the chargeback. 

If the return is caused by the consumer, the consumer is responsible for shipping costs. The specific cost should depend on the courier company you choose.

If, due to us, the goods received are damaged or incorrect, the consumer is not responsible for the shipping costs.